RESIDENTIAL CONCIERGE SERVICE

One trusted name managing
everything your home needs.

A dedicated concierge who plans your home's care calendar, coordinates every vendor, and stays ahead of what's next, from routine upkeep to the occasional repair. So your home stays as good as the day you finished it.

One Point of Contact

You call one person you know by name — not a directory of contractors or a rotating call center.

Vetted, Local Craftsmen

Every tradesperson in our network is personally vetted and known to us before they ever set foot on your property.

We Own the Follow-Through

From the first quote to the final walkthrough, we manage the project — you don't have to check in on anyone.

WHAT WE COVER

Everything it takes to run a home.

Not just repairs when something breaks — the ongoing work of keeping a home in shape.

Home Systems

HVAC, plumbing, and electrical, serviced and kept in good working order before any of it becomes a problem.

Property Care

Landscaping, cleaning, and the seasonal maintenance that keeps small issues from turning into expensive ones, all handled on a schedule you never have to think about.

Repairs & Handiwork

The everyday list: a sticking door, a running toilet, a fixture that needs replacing. Handled without you having to track someone down yourself.

Projects & Renovations

From first quote to final walkthrough. We coordinate the right vendor and manage the whole project, big or small.

New Home & Renovation Setup

Just bought a home or finished a big project? We document everything and build your maintenance plan starting day one.

Away From Home

Traveling or splitting time between homes? We check on the property, respond to storms and weather, and have everything ready before you're back.

HOW IT WORKS

A white-glove, well-run process behind every home we look after.

Five steps, from the first conversation to a single monthly statement.

01

Intro Call

A short conversation about your home, your priorities, and whether we're a fit.

02

Home Walkthrough

We walk every system in your home and document what's there.

03

Custom Care Plan

A seasonal maintenance calendar and priority list, built for your home specifically.

04

Ongoing Management

Quarterly walkthroughs to plan ahead, plus a text away for anything in between.

05

One Monthly Statement

Every invoice and hour, rolled into a single clear bill each month.

FROM OUR FOUNDER

"We renovated our own home here in Cincinnati and thought the hard part was over. It wasn't. Keeping it up turned into a growing list of vendors and maintenance with no one person handling any of it, so we built Rookwood to be that person."

James Hunt, founder of Rookwood
James HuntRookwood
Read our story →
PRICING

Simple, itemized, and never a surprise.

Three straightforward components. You always know what you're paying for and why.

Membership
$400/ month

Your ongoing line to a dedicated concierge, your home's care calendar, and priority access whenever something comes up.

Coordination
$155/ hour

Time actually spent running your home — meeting vendors on-site, scoping a project, standing in so you don't have to.

Vendor Oversight
25%of invoice

Applied to work from outside tradespeople we coordinate on your behalf — covers vetting, scheduling, and quality checks.

SERVICE AREAS

Where we work.

Indian Hill Hyde Park Mount Lookout Mariemont Terrace Park Madeira Montgomery Kenwood Anderson Township
CHARTER MEMBERSHIP

Now accepting a limited number of homes.

We work with a small number of homes at a time, by design, so every homeowner gets a person — not a call center.